Last Updated: 2025-12-12
Effective Date: 2025-12-12
Version: 1.0
Home Guru ("we," "our," or "us") is operated
by
Perfect Pixel (Wuhan) Technology Co., Ltd. We are committed to protecting your privacy.
This policy explains how we collect, use, and disclose your personal data
when you use the Home Guru mobile application on iOS and Android (the
"Service").
By using the Service, you agree to this Privacy Policy and our Terms of
Service. If you do not agree, please do not use the Service.
Table of Contents
- Definitions and Key Terms
- Information We Collect
- How We Use Your Information
- Legal Basis for Processing (GDPR)
- How We Share Your Information
- Your Privacy Rights
- International Data Transfers
- Data Retention
- Security Measures
- Children’s Privacy
- Third-Party Services and SDKs
- Cookies and Tracking Technologies
- Changes to This Privacy Policy
- Contact Us and Complaints
- Region-Specific Disclosures
- Additional Information
-
Definitions and Key Terms
-
Cookie: Small data file stored on your device to
remember preferences and provide analytics.
-
Personal Data: Any information that identifies or can
identify an individual (e.g., name, phone number, email, device IDs, IP
address).
-
Service: The Home Guru mobile application and related
services.
-
Third-Party Service: External providers (e.g.,
payment, analytics, cloud) integrated into the Service.
- You: The individual using Home Guru.
-
Information We Collect
2.1 Information You Provide
-
Account: Phone number (required), email (optional),
nickname, avatar, optional bio.
-
Design Content: Room photos you upload or capture,
design descriptions, reference images, design parameters (room type,
style, colors, preferences).
-
Payments: Transaction ID, order details, amount,
product type. Payment method details are processed by payment providers;
we do not store full card numbers.
2.2 Information Collected Automatically
-
Device: Model, brand, OS version, language, time
zone, device identifiers (e.g., IDFA/GAID), IP address.
-
Usage: Features used, designs created/saved/shared,
in-app browsing, searches, interaction events, session duration.
-
Technical/Logs: Crash reports, error logs,
performance metrics, network type and quality.
2.3 Device Sensors (for Camera Features)
- Camera and photo library access to upload/capture/save images.
- Gyroscope/accelerometer for orientation and stability.
- Sensor data is processed locally and not transmitted.
2.4 Information from Third Parties
-
**Social login (if enabled)**: Profile info (name, email, avatar) from
the chosen provider.
-
Payment processor: Payment confirmation and status
(Apple In-App Purchase).
2.5 Image Handling
-
Photos are transmitted securely for AI processing to generate
renderings.
-
Images are encrypted in transit; if not saved, they are deleted within
90 days.
-
How We Use Your Information
- Provide and improve AI design services and renderings.
- Authenticate your account and manage subscriptions/purchases.
- Save and sync your design projects.
- Communicate service updates and respond to support requests.
- Analyze usage to improve performance and develop new features.
-
Train and optimize AI models using de-identified and encrypted data.
-
Prevent fraud, ensure security, and comply with legal obligations.
-
With consent, send marketing communications (you can opt out anytime).
-
Legal Basis for Processing (GDPR)
-
Contract Performance: Delivering the AI design
services you request.
-
Legitimate Interest: Service improvement, security,
fraud prevention, analytics (balanced against your rights).
-
Legal Obligation: Tax, accounting, and compliance
requirements.
-
Consent: Marketing, social sharing, optional
permissions (camera/photos), and any optional data uses. You may
withdraw consent at any time.
-
How We Share Your Information
We do not sell your personal data. We may share with:
5.1 Service Providers
-
Cloud Hosting & Compute: Store account and design
data on Alibaba Cloud.
-
Payments: Process in-app purchases (Apple In-App
Purchase only).
-
AI Processing: AI renderings processed within our
Alibaba Cloud environment; not shared with third parties.
-
Customer Support: Email-based support (support@wanmeixiaingsu.cn); no additional support SDK.
Providers are bound by contract to use data only for specified purposes
and to protect it appropriately.
5.4 Legal and Safety
To comply with law, enforce terms, protect rights/safety, prevent
fraud/security incidents, or respond to lawful requests.
5.5 Business Transfers
In a merger, acquisition, or asset sale, your data may transfer to the
successor, which must honor this Policy or obtain consent.
-
Your Privacy Rights
6.1 For All Users
- Access, correct, delete, and export your data.
-
How: In-app (Profile > Settings > Privacy Rights) or email support@wanmeixiaingsu.cn. Response within 30 days.
6.2 EEA/UK/Switzerland (GDPR)
-
Restrict processing; object to legitimate interest processing; data
portability; withdraw consent; lodge a complaint with a DPA.
-
Contact: support@wanmeixiaingsu.cn.
6.3 California (CCPA/CPRA)
-
Know, delete, correct, and limit use of sensitive data;
non-discrimination; opt-out of sale (we do not sell).
-
How: Email support@wanmeixiaingsu.cn. Response within 45 days (may extend to 90 with notice).
6.4 Account Deletion
-
In-app: Profile > Settings > Account > Delete Account, or email
support@wanmeixiaingsu.cn.
-
Deletion occurs within 30 days; some records may be
retained as required by law (e.g., transactions).
6.5 Memorialized Accounts
-
Next of kin may request memorialization or deletion with proof
(relationship + death certificate). Contact support@wanmeixiaingsu.cn.
-
International Data Transfers
-
Data may be processed in China and other locations where we or our
providers operate (primarily Alibaba Cloud data centers).
-
For EEA/UK/Switzerland: We use Standard Contractual Clauses and other
safeguards (encryption, vendor contracts, audits).
-
You may request details of transfer safeguards at support@wanmeixiaingsu.cn.
-
Data Retention
-
Account data: While the account is active; after deletion retained
1 year for support/compliance.
- Design projects: Until you delete them or delete your account.
- Payment records: 7 years (tax/legal).
- Logs: 180 days.
-
Marketing data: Until you opt out or after 3 years of
inactivity.
-
After expiry, data is deleted or anonymized unless law requires longer
retention.
-
Security Measures
- Encryption in transit (TLS) and at rest; secure key management.
- Access control (RBAC), MFA for admin access, regular audits.
-
Firewalls, intrusion detection, vulnerability scanning, and patching.
- 24/7 monitoring and incident response procedures.
-
Employee training, confidentiality agreements, vendor security reviews.
-
Breach notification: We will notify affected users and authorities as
required (GDPR: within 72 hours of awareness for notifiable breaches).
-
You should use strong passwords, keep your device updated, and report
suspicious activity to support@wanmeixiaingsu.cn.
-
Children’s Privacy
-
Intended for users 13+ (or 16+ in
EEA).
-
We do not knowingly collect data from children under the applicable age.
-
Parents/guardians: Contact
support@wanmeixiaingsu.cn
if a child has provided data; we will delete it.
-
Third-Party Services and SDKs
Below are common SDKs/services; include only those actually used and keep
updated.
Payments
Authentication / Social Login (if enabled)
Analytics & Performance
- No third-party analytics SDKs are integrated at this time.
Cloud Infrastructure
AI / ML
-
AI processing is performed within our Alibaba Cloud environment and not
shared with third parties.
Push Notifications
Customer Support
Permissions can be managed in device settings (iOS: Settings > Home
Guru). Denying permissions may limit certain features but core app use
remains available.
-
Cookies and Tracking Technologies
-
Essential cookies/local storage:
Login, security, preferences.
-
Analytics cookies/SDKs: Usage and
performance insights.
-
Advertising IDs (IDFA/GAID**)**: For ads/attribution if applicable; you
can reset/limit in device settings.
-
Do Not Track: No industry standard; we honor choices
via device/app settings and opt-outs.
-
Manage preferences: In-app (Settings > Privacy > Tracking) or
device settings; or email **support@wanmeixiaingsu.cn**.
-
Changes to This Privacy Policy
-
We may update this Policy; the "Last Updated" date will
change.
-
We will notify you via in-app notice/push/email for material changes.
-
Continued use after updates means acceptance. For material changes, we
may request your explicit consent.
- Current policy is available in-app.
-
Contact Us and Complaints
-
Unified email (privacy/support/security):
support@wanmeixiaingsu.cn
-
Response target: within 15 business days (up to 30 for complex
requests).
Complaints:
-
Region-Specific Disclosures
15.1 California (CCPA/CPRA)
-
Categories collected (past 12 months): identifiers, commercial data,
internet activity, geolocation (approx. via IP), photos you upload,
inferences (design/style preferences).
-
Sources: You, automatic collection, third parties (login, payments).
-
Business purposes: Provide/improve services, personalize, process
payments, support, security, legal.
-
Sharing: Service providers, advisors, authorities (when required).
-
Sale: We do not sell personal information; none sold in
past 12 months.
-
Sensitive data: Photos/biometric-in-photo; used only to provide
services.
15.2 Nevada
15.3 EEA/UK/Switzerland
- Legal bases: See Section 4.
- Transfers: See Section 7 (SCCs and safeguards).
15.4 Brazil (LGPD)
-
Legal bases: Consent, contract, legal obligation, legitimate interest.
-
Rights: Access, correction, deletion, portability, anonymization, revoke
consent.
-
Contact: support@wanmeixiaingsu.cn.
15.5 Canada
15.6 Australia
-
Overseas disclosure: Data may be processed in China and other regions
where Alibaba Cloud operates.
- Complaints: OAIC (www.oaic.gov.au).
-
Additional Information
-
Third-Party Links: Not covered by this Policy; review
their privacy terms.
-
AI Content Disclaimer: AI-generated designs are for
inspiration; verify feasibility with professionals.
-
User-Generated Content: Shared designs may be visible
to others; by sharing you grant us a license to display/promote them.
You retain ownership of your originals.
-
Automated Decision-Making: Used for
recommendations/fraud detection; no legal or similarly significant
effects without human review. You may request human review.
Thank you for trusting Home Guru. If you have questions, contact support@wanmeixiaingsu.cn.